54 State Street, Suite 308, Brooklyn, NY 12207, New York
The key to achieving success lies in focusing on one task at a time, yet in our fast-paced modern lives, being truly present in the moment is often challenging. The demands of today’s lifestyles and careers have placed us under constant pressure, where we are constantly consuming and creating data to keep up.
Data has become the new currency, and this is evident in the US Healthcare industry, where producing patient data in structured formats through EDI systems is essential for fair compensation of services rendered. While healthcare providers choose this noble and respectable career to comfort people during their most challenging times of illness, the overwhelming workload often hinders their ability to give patients the attention they deserve.
Patients crave being heard and given proper attention, but many providers are occupied with completing their charts during appointments, leaving little time for meaningful eye contact or engagement. This dynamic is negatively impacting the patient-provider relationship, as patients wonder if they received the care they truly needed.
To cope with this situation, some providers try to highlight crucial information during encounters and complete the rest of the charts later in the day or on weekends. However, this approach comes at the cost of their own quality of life, leading to provider burnout. Moreover, there’s a risk of missing important details from the encounter, which can affect the claim creation process, leading to backlogs and delays in reimbursement.
So, is there a solution to this problem?
A1 Precision has developed the “Live Virtual Assistance” program based on valuable insights from our clients, and our team of resources has undergone training in collaboration with our provider teams. With this program, we empower healthcare providers to receive professional assistance dedicated to ensuring accurate documentation and timely completion of their charts during patient encounters. By leveraging this support, providers can refocus their undivided attention on patients, leading to improved eye contact, enhanced quality of interaction, higher patient satisfaction, and better ratings for their practice and individual performance.
Our LVA professionals are already trained on popular EMR platforms and can quickly adapt to new EMR software if required. They can assist you with various administrative tasks, streamline your practice’s daily workflow, ensure proper documentation of notes, handle benefits verification, and respond to patient inquiries, among other responsibilities.
The Live Virtual Assistance program offers a non-binding month-to-month contract, allowing you to explore our services with ease. You have the opportunity to interview available candidates and select the most suitable assistance for your practice. Additionally, you can choose between full-time or part-time resources and pay a nominal monthly fee.
Our Live Virtual Assistants are skilled professionals with extensive industry exposure and experience working in clinical settings. They are proficient in popular Electronic Medical Record software and have completed HIPAA training in Privacy and Security protocols. Our proprietary tools ensure an added level of security and encryption, providing peace of mind regarding PHI and data security.
LVAs possess diverse skills and are adaptable to various back-office tasks. With further training, they can absorb administrative responsibilities, reducing costs and boosting productivity. This enhancement can elevate your practice’s overall performance.
A1 Precision’s Live Virtual Assistance program has proven success with our clients, delivering tangible results from the first month. Our solution offers trustworthy remote assistance through live representatives via portable video modules. Providers who have adopted our services are pleased to reclaim the time and freedom they had been missing. If you find yourself spending excessive hours completing patient charts, seeking to enhance provider-patient relations, or aiming to reduce administrative costs in your practice, it’s the perfect time to take action.