We ensure prompt and accurate posting of payments received from insurance companies, government payers, and patients. Our team meticulously reviews remittance advice and EOBs (Explanation of Benefits) to extract payment information, including allowed amounts, adjustments, and denials. We accurately post payments and adjustments to patient accounts, ensuring that your financial records are up-to-date.
Payment Reconciliation
Our payment posting services include thorough reconciliation to ensure the accuracy and integrity of your financial data. We compare posted payments with remittance advice and EOBs, identifying any discrepancies or missing information. Our team promptly investigates and resolves discrepancies, ensuring that all payments are accurately recorded and reconciled.
Denial and Underpayment Management
We proactively identify and address claim denials and underpayments during the payment posting process. Our team analyzes EOBs and remittance advice to identify the reasons for denials and underpayments. We take necessary actions, such as appeals or re-submissions, to rectify these issues and maximize your revenue recovery.
Electronic Payment Processing
We leverage electronic payment processing systems to streamline payment posting and expedite revenue recognition. Our advanced technology enables us to efficiently handle electronic funds transfers (EFT) and electronic remittance advice (ERA), reducing manual processes and minimizing errors.
Secondary and Tertiary Insurance Billing
We have expertise in managing secondary and tertiary insurance billing. Our team accurately identifies primary and secondary payers, ensuring that claims are correctly routed and payments are posted accordingly. We handle the coordination of benefits and manage the complexities of multiple insurance payments to streamline the payment posting process.
Customized Reporting and Analytics
We provide comprehensive reporting and analytics on payment posting, allowing you to gain insights into your financial performance. Our customized reports highlight key metrics, such as payment volumes, average reimbursement rates, and payment trends. These insights enable you to make informed decisions, identify areas for improvement, and optimize your revenue cycle management.
Compliance and Data Security
We prioritize compliance with HIPAA regulations and maintain strict data security protocols. Our systems and processes ensure the confidentiality and integrity of patient and financial information. We adhere to industry best practices, protecting your sensitive data and mitigating any risks associated with privacy breaches.
